The absolute evolution in
network troubleshooting with AI.
Built by engineers with over 25 years of experience to act as the Operational Brain of your company's network. Real-time troubleshooting and information, with specialized technical analysis, without even touching a computer or laptop.
Multiple Channels
Communication Interface
Beyond our robust internal system, the EvoCODE Agent integrates fully natively with WhatsApp and Telegram. Interact from anywhere in real time, with full security and guaranteed visibility for account managers.
In WhatsApp and Telegram groups, you choose: the agent replies only when mentioned, or to every message.
A Team of Specialists
The Agent isn't "just a Bot".
Chatbots are simple and, even when they have an AI model attached, they are limited. The NOC Agent is trained with models and knowledge bases from experienced professionals. It runs real diagnostics and can actually take action: it queries multiple devices, correlates information, performs technical analysis of the results, suggests troubleshooting steps and operates like an "Almost Human" talent trained for years.
Advanced Troubleshooting
Investigate outages, loops, flapped routes and misannounced prefixes by sweeping BGP, OSPF and MPLS sessions globally across your topology with a single request.
Multi-Vendor
It doesn't matter which brand your device is. It integrates with the market's largest brands, and more: it can query several at the same time! In the same request.
Real Actions
Through templates and a vast library of procedures, you can give your AgenteNOC super-powers and it can take the actions you pre-defined whenever you request.
Documentation
Trained with over 25 years of NextHop Solutions Engineering experience, it masters the syntaxes of the world's largest vendors of network devices and management and monitoring systems.
Conversation Memory and Audio
Send a voice note straight from the shift, no typing needed. The Agent transcribes it, understands it and keeps the context of the conversation — no repeating the same information in every message.
TraceLOG Integration
Through native integration, you get data from Remote Probes and connectivity quality history to destinations, checking uptime, route changes, routing loops, jitter and much more directly in your NOC Agent.
Real-Time Voice Conversation
Talk to the Agent the way you'd talk to a colleague on shift. The question reaches the engine, the wait is spoken, and the answer comes back spoken, with IP addresses and technical data read correctly. Enabled per company.
Centralized Management
Integrated Control Panel
The entire system is managed through a modern, intuitive interface designed exclusively to manage your NOC Agent. Absolute control in a secure and intuitive way.
- Access Management: Control exactly who can interact with your Agent and where it is authorized to communicate. Whether internally, on WhatsApp or on Telegram.
- Templates and Commands: Register action templates and pre-defined commands to speed up routine or frequently used analyses.
- Autonomous Scheduling: You can schedule requests so your agent works on its own whenever you want. 365 days a year, 24 hours a day.
- NOC Agent Specialist Course: Free access to the complete Course on using the Agents and rich multivendor documentation.
Already lives in your NOC
The alert arrives, the agent is already investigating
Zabbix fires the alert straight to the AgenteNOC API. Before anyone opens the monitoring dashboard, the agent has already checked Grafana and TraceLOG, correlated the findings and posted the diagnosis in your team's channel.
Per-agent API key
Each integration gets its own key, with a read, execute or full access level, and an identifiable prefix. Every call is logged and the key can be revoked at any time.
Monitoring that already triggers the agent
Zabbix, Grafana and TraceLOG deliver instant context: availability, metrics and route history, without switching screens.
Cloud OLT and ACS
SmartOLT, OLTCloud, Int6 and Flashman: ONU and CPE provisioning and diagnostics on the platforms your operation already uses.
Zero-Trust Architecture
Total control and security in
your hands.
The EvoCODE Cloud Agent never touches your routers directly. With multiple layers of security running on a Private Cluster spread across 5 datacenters in Brazil, we guarantee total reliability in the security of access to systems and devices.
End-to-End Encryption
All communication from the application to the agents and from the agents to the servers that talk to your devices uses the highest level of encryption available today, guaranteeing total security across the entire flow.
Zero trust security
Forget model hallucinations or unwanted behaviors. Our infrastructure was architected to achieve precision in requests and multiple confirmations whenever there is any doubt about a request. It's security and reliability combined with precision.
In Practice
What the Agent solves in the NOC's day to day
BGP peer flapping overnight
The alert comes straight from your monitoring hub. The agent checks the edge router, finds the flap is a hold-timer expiration and posts the diagnosis in the operations WhatsApp group — with the command it ran and the device's raw output, for review.
Customer complaining about slowness
Just describe it in plain language: connectivity test and health check from the edge of the network. The agent runs it and replies on the same channel, with no one opening a manual session on the device.
Multi-vendor configuration audit
A single request checks multiple manufacturers at once. The agent knows which specialist to call for each device and returns a consolidated result, with no one needing to memorize each brand's syntax.
Knowledge Base
Frequently Asked Questions
Choose your infrastructure
Plans that adapt to you
With FULL licensing, you just choose the number of devices to be managed; you acquire a base subscription focused on the management capacity of your devices and pay predictably for the usage of requests and responses from EvoCODE's NOC Agent.
Annual upfront bills the whole year at once, with 15% off. The payment option is set with our team when you sign up for a paid plan.
Prices on the monthly cycle.
One interaction equals one message delivered by the agent. Long answers split into parts use one interaction per part.
Partner Program
Refer clients to AgenteNOC and track each referral. You only access a client's account with their authorization. Talk to us to learn the terms.
I want to become a partnerGet in Touch Today
Ready to evolve?
Get started now and experience a drastic reduction in your operational costs by elevating your N1 support to an autonomous status.
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